Politique de confidentialité
Go Cube
Introduction
At 9176-7277 Québec Inc. , d/b/a GoCube.com (“us”, “we”, “our” or the “Company”) we value your privacy and the importance of safeguarding your data. This Privacy Policy (the “Policy”) describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that on its own, or in combination with other available information, can identify an individual.
We are committed to protecting your privacy in accordance with the highest level of privacy regulation. As such, we follow the obligations under the below regulations:
- Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and the applicable provincial legislations
- Quebec Law 25
Scope
This policy applies to the 9176-7277 Québec Inc. websites, domains, applications, services, and products.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through (non-9176-7277 Québec Inc.) links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.
Processing Activities
This Policy applies when you interact with us by doing any of the following:
- Make use of our application and services as an authorized user
- Visit any of our websites that link to this Privacy Statement
- Receive any communication from us including newsletters, emails, calls, or texts / SMS
Personal data we collect
What Personal Data We Collect
When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data: This includes:- Account Information such as your name, email address, and password
- Payment Information such as your billing address, phone number, credit card, debit card or other payment method
- Demographic Data including age, gender
- Mobile device specific identifiers such as make and model, IMEI and phone number
- Location Data
- Account Information such as your name, email address, and password
- Payment Information such as your billing address, phone number, credit card, debit card or other payment method
- Demographic Data including age, gender
- Mobile device specific identifiers such as make and model, IMEI and phone number
- Location Data
- Content, such as posts, comments, audio, or documents
How We Collect Your Personal Data
We collect Personal Data from the following sources: From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information, by filling in forms, using our products or services, entering information online or by corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide, for example, when you:- Create an account or purchase products on our website;
- Use our products or services;
- Create content through our products or services;
- Express interest in our products or services;
- Downloading software and/or our mobile application;
- Subscribe to our newsletter;
- Complete a voluntary market research survey;
- Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);
- When you log in to our website via social media;
- Account Information and Payment Information from another individual when they purchase a gift for you on our website;
- Device and Usage Data from third parties, including analytics providers such as Google;
- Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;
- Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;
- Account Information and Payment Data from third parties, including organizations (such as law enforcement agencies), associations and groups, who share data for the purposes of fraud prevention and detection and credit risk reduction; and
- Account Information, Payment Data, and Financial Data from providers of technical, payment and delivery services.
Device and Usage Data
When you visit a 9176-7277 Québec Inc. website, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. We also process information when you use our services and products. This information may include:- Device IDs
- IP Address
- Time stamps
- Location information
- Individual Products you view
- Web terms or searches that led you to the site
- Time zone
Data we collect from third parties
We may receive your Personal Data from third parties such as companies subscribing to 9176-7277 Québec Inc. services, partners and other sources. This Personal Data is not collected by us but by a third party and is subject to the relevant third party’s own separate privacy and data collection policies. We do not have any control or input on how your Personal Data is handled by third parties. As always, you have the right to review and rectify this information. If you have any questions you should first contact the relevant third party for further information about your Personal Data. Where that third party is unresponsive to your rights, you may contact the Data Protection Officer at 9176-7277 Québec Inc. (contact details below). Our websites and services may contain links to other websites, applications and services maintained by third parties. The information practices of such other services, or of social media networks that host our branded social media pages, are governed by third parties’ privacy statements, which you should review to better understand those third parties’ privacy practices.Purpose and Legal Basis for the Processing of Personal Data
We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them. These purposes include:- To deliver your product or service
- To fulfill orders including electronic and non-electronic shipment
- Building a Safe and Secure Environment
- To verify or authenticate your identity; and
- Investigate and prevent security incidents such as breaches, attacks and hacks
- Providing, Developing, and Improving our Products and Services
- Deliver, maintain, debug and improve our products and services.
- Enable you to access 9176-7277 Québec Inc. services and set up accounts.
- Provide you with technical and customer support
- Organize and Deliver Advertising and Marketing
- Send you newsletters and other marketing communications about current and future products, programs and services, events, competitions, surveys and promotions held by us or hosted on our behalf; and
- Organize events or register attendees and schedule meetings for events.
- For research and development
- To communicate with you about the Products and Services
Third Party Tools
We use these third party tools to store your information:- Creatio
- EBizChange
International Data Transfer and Storage
Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law. More information about these clauses can be found here: https://eur-lex.europa.eu/legal-content/en/TXT/?uri=CELEX%3A32021D0914
Sharing and Disclosure
We will share your Personal Data with third parties only in the ways set out in this Policy or set out at the point when the Personal Data is collected.We also use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your Personal Data here: https://www.google.com/intl/en/policies/privacy/
You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout?hl=en
We may also use your Personal Data to provide you with targeted marketing via advertisements or communications (such as newsletters).
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/
Legal Requirement
We may use or disclose your Personal Data in order to comply with a legal obligation, in connection with a request from a public or government authority, or in connection with court or tribunal proceedings, to prevent loss of life or injury, or to protect our rights or property. Where possible and practical to do so, we will tell you in advance of such disclosure.Service Providers and Other Third Parties
We may use a third party service provider, independent contractors, agencies, or consultants to deliver and help us improve our products and services. We may share your Personal Data with marketing agencies, database service providers, backup and disaster recovery service providers, email service providers and others but only to maintain and improve our products and services. For further information on the recipients of your Personal Data, please contact us by using the information in the “Contacting us” section below.Cookies
What are Cookies?
A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties to that business. The collection of this information may be used in the function of the site and/or to improve your experience.
How we use cookies
- To give you the best experience possible, we use the following types of cookies:
- Strictly Necessary. As a web application, we require certain necessary cookies to run our service.
- Preference.
- We use preference cookies to help us remember the way you like to use our service.
- Analytics. We collect analytics about the types of people who visit our site to improve our service and product.
- Marketing. We share cookies with third party advertisers and/or partners to help provide you with a personalized marketing experience.
- We also allow third party partners to put their own cookies on our website.
How to control your cookies
So long as the cookie is not strictly necessary, you may opt in or out of cookie use at any time. To alter the way in which we collect information from you, visit our Cookie Manager.
Retention and deletion
We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.
Merger or acquisition
How we keep your data safe
Your rights for your personal data
-
Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you. -
Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)
You have the right to have incomplete or inaccurate Personal Data that we process about you rectified. -
Right to Portability (PIPEDA, GDPR Article 20, LGPD)
You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.
Withdrawing Consent
If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.How to Exercise Your Rights
You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team by using the form below. For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.Changes
We may modify this Policy at any time. If we make changes to this Policy then we will post an updated version of this Policy at this website. When using our services, you will be asked to review and accept our Privacy Policy. In this manner, we may record your acceptance and notify you of any future changes to this Policy.
Contact us
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, contact us, please email info@gocube.com.
Write to us at:
Christian Dusablon of GoCube.com
9301, Rue Colbert, Montréal, Québec, H1J 1Z5
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